Rural Broadband Contact Details

Rural Broadband Ireland is based in Clonmel and provides phone, email and online support. As a smaller, locally-operated provider, they offer direct and personal customer service.

Rural Broadband Ireland contact information
Contact Method Details Availability
Phone 026 68 546 Business hours (Mon–Fri)
Email [email protected] Response within 1 business day
Contact Form Available on the Rural Broadband website 24/7
Social Media Facebook Varies
Rural Broadband packages are only available by making direct contact with the company, rather than through an online sign-up process. This is because each location has its own challenges in terms of signal types and capabilities.

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Our broadband experts at Selectra can help you secure a fast, affordable plan in your area - completely free.

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This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

When Should I Contact Rural Broadband?

You should contact Rural Broadband Ireland for any of the following reasons:

  • Checking if broadband is available at your address;
  • Signing up for a new fibre broadband plan;
  • Reporting a connection fault or outage;
  • Billing queries or account changes;
  • Technical support with your router or connection;
  • Questions about the National Broadband Plan (NBP) rollout in your area.

Because Rural Broadband operates through the NBI (National Broadband Ireland) and Eircom/ESB networks, coverage depends on your specific location. The team can check your eircode and advise which plans, if any, are available at your address.

How Do I Make a Complaint to Rural Broadband?

If you are dissatisfied with the service from Rural Broadband, contact them on 026 68 546 or by emailing [email protected] and clearly state that you wish to make a formal complaint. Request a reference number for tracking purposes.

If your complaint is not resolved to your satisfaction, you can escalate it to ComReg (the Commission for Communications Regulation), Ireland's independent telecommunications regulator.

Find the Best Broadband Deal in Your Area!

Our broadband experts at Selectra can help you secure a fast, affordable plan in your area - completely free.

Ad - Selectra Service
This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

Frequently Asked Questions About Contacting Rural Broadband

The Rural Broadband customer support phone number is 026 68 546, available during business hours Monday to Friday.

No. Rural Broadband requires you to make direct contact by phone or email to sign up. This is because coverage and plan availability depend on your specific location, which their team needs to assess individually.

Yes. Call 026 68 546 or email [email protected] with your eircode, and the team will confirm what plans are available. You can also check the National Broadband Ireland coverage map to see if your area is covered by the NBI network.

Contact Rural Broadband on 026 68 546 or email [email protected] and request a formal complaint reference number. If unresolved, escalate to ComReg.

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