Regional Broadband is a growing provider that aims to provide rural communities with the strong broadband connections that they deserve. Discover their plans, pricing and contact details in this dedicated Regional Broadband Ireland guide.
Who Is Regional Broadband Ireland?
Regional Broadband Ireland is one of a growing number of rural broadband specialists such as Rural WiFi and Rural Broadband who are focused on making sure that the areas of Ireland that have been traditionally deprived of strong broadband connections, can access the modern and fast services that they need. Much of this is in conjunction with National Broadband Ireland (NBI)'s plan to roll out rural broadband.
Rural Broadbands offers come in various forms, with both fixed-line and wireless broadband options, combined with the ability to add a landline connection, or even having broadband without a landline. These options are available to both residential and business customers.
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What Types of Broadband Do Regional Broadband Ireland Offer?
Regional broadband currently offers its services in one of two forms: fibre or fixed wireless broadband. Each of these types has very different capabilities and can vary in their appropriateness depending on your property's scenario.
Fibre is the fastest type of broadband, with speeds ranging from an average of 100 Mbps for part-fibre connections (FTTC or Fibre To The Cabinet), all the way up to a potential 2 Gbps for full fibre (FTTP/H or Fiber To The Property/Home). To get these services, a fibre optic cable must be installed connecting the network distributor either directly to your home, or to a street cabinet.
What is WTTX?Typically, fixed wireless broadband (also known as WTTX or Wireless To The X) refers to systems that pick up 4G and 5G signals, much like your mobile phone, and then reemits these signals as a WiFi signal, known as mobile broadband. This makes them ideally suited for rural locations that cannot access traditional fixed-line networks, but unfortunately aren't as fast as fibre, with average speeds in the region of 100 to 200 Mbps and are an alternative to satellite broadband.
What Are the Regional Broadband Plans?
Regional Broadband plans vary from region to region since not everywhere has the same infrastructure and so makes it difficult for them to get to you. In general, both their Fixed Wireless Pro packages will be available to you, but whether you can get Regional Fibre 1000 or Regional 100 / 12 (approaching SIRO speeds) will depend on where you live. Here's an overview of all the Regional Broadband plans:
| Plan Name | Monthly Price | Speed up to | Limitations | Contract Length |
|---|---|---|---|---|
| Fixed Wireless Pro 12 | €59.90 | 200 Mbps | Unlimited | 12 Months |
| Fixed Wireless Pro 24 | €55 | 200 Mbps | Unlimited | 24 Months |
| Regional Fibre 1000 | €34.99 for 3 months, then €59.99 | 1 Gbps | Unlimited | 12 Months |
| Regional Fibre 100 / 12 | €30.99 per month for 3 months, €55.99 per month thereafter | 1 Gbps | Unlimited | 12 Months |
Last Updated: 11/10/2023
Regional Broadband plans that include a phone are subject to a 1000 minute call-time limit to any landline or mobile within Ireland. With the international plan, you can call any landline or mobile network within the EU, with the same 1000-minute limit.
How fast is your internet? Our free internet speed test will show you how speedy your connection is, and what you can do to get the best out of your broadband. This is important for knowing whether you're getting what you're paying for! According to Comreg, slow speeds can also be a case for cancelling your broadband without paying an exit fee.
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What Are the Regional Broadband Reviews?
Regional Broadband doesn't score as high as some other providers, with a current 2.8 out of 5 score from on Trustpilot from 3 reviews. While this score may not seem that great, most broadband providers rank between 1.5 and 2.5 out of 5 on review sites, so Rural Broadband's average score is a good indicator.
Reviewers often praise the fast speeds and positive customer service experiences. On the negative side, a common theme also appears to be varying levels of reliability and weekend closures leaving customers in the lurch if their broadband goes down.
How does your current broadband provider rate? Knowing how your current broadband provider compares on the market is one of the best tools for switching, and that goes for customer experience as well! It's possible that you're missing out on a better customer service!
Check Out Our Broadband Provider Reviews Page!
Regional Broadband Numbers & Contact Information
If you would like to discuss your options further with Regional broadband, raise a complaint, or check if your home can avail of their services, you can find their primary contact information below.
| Department | Phone Number | Email Address | Availability |
|---|---|---|---|
| Sales | (01) 536 3998 | [email protected] | 8 am to 8 pm Mon-Fri |
| Support | (01) 529 0184 | [email protected] | 10 am to 7 pm Mon-Fri |
| Billing | (01) 529 0184 | [email protected] | 9 am to 6 pm Mon-Fri |
Alternatively, a live chat is available on all Regional Broadband Ireland pages, and they also maintain a presence on Facebook, Instagram, and Twitter. Regional broadband can additionally be contacted through their online contact form, which can be found on their primary contact page. To complete this form, simply input the following information:
- Your first and surname
- A contact number
- An email address
- Your message subject
- Your Query
After inputting this information, select the submit button, and a member of Regional Broadband customer service will get in contact as soon as possible after reviewing your submission. You can also post correspondence to Regional Broadband, Suite 19, Anglesea House Carysfort Ave, Blackrock, Co. Dublin
Find Out if You Can Get Superfast Fibre Broadband in One Free Call!
Rated ⭐⭐⭐⭐ on Trustpilot So You Know Selectra Customers Get Broadband Advice You Can Trust!
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We're currently closed but please leave us your number and we'll give you a free call as soon as we're open!
Regional Broadband Frequently Asked Questions
How Can I Cancel My Regional Broadband Contract?
To cancel your contract, you must provide 30-days of notice. Cancellation notices can be given by contacting the cancellation team at (01) 536 3998. If you cancel your contract early, you may be subject to an early cancellation fee of up to €150, and may also have to return your equipment.
Do Regional Broadband Have Any ‘No-Contract’ Plans?
No. At present Regional Broadband only offers 12, 18 and 24-month plans.
Do I Have to Give All of My Personal Information to Get a Regional Broadband Quote?
On the website, yes. However, you may be able to provide fewer details by calling Regional Broadband, though your Eircode will likely still be mandatory in order that they can find what deals actually apply to your property.
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