What Are the Regional Broadband Phone Numbers?
Regional Broadband operates separate phone lines for sales, technical support and billing enquiries. All lines are available during weekday business hours.
| Department | Phone Number | Availability |
|---|---|---|
| Sales | (01) 536 3998 | Mon–Fri 8 am–8 pm |
| Technical Support | (01) 529 0184 | Mon–Fri 10 am–7 pm |
| Billing | (01) 529 0184 | Mon–Fri 9 am–6 pm |
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How Do I Contact Regional Broadband by Email?
Regional Broadband provides dedicated email addresses for each department, allowing you to direct your query to the right team.
| Department | Email Address |
|---|---|
| Sales | [email protected] |
| Technical Support | [email protected] |
| Billing | [email protected] |
Does Regional Broadband Have a Live Chat?
Yes. A live chat feature is available on the Regional Broadband website. This can be a convenient alternative to phoning, particularly outside of phone support hours.
Can I Contact Regional Broadband on Social Media?
Regional Broadband maintains a presence on Facebook, Instagram and Twitter. You can use these channels for general queries, though for account-specific issues it is better to contact them by phone or email. Avoid sharing personal or account details publicly on social media.
Does Regional Broadband Have an Online Contact Form?
Yes. Online contact forms are available through the Regional Broadband website. This is useful if you prefer to submit your query in writing without using email directly.
How Do I Make a Complaint to Regional Broadband?
If you are unhappy with Regional Broadband's service, you can register a formal complaint by contacting their support team on (01) 529 0184 or by emailing [email protected]. Clearly state that you wish to make a formal complaint and request a reference number.
If the issue remains unresolved, you can escalate your complaint to ComReg (the Commission for Communications Regulation), which is the independent regulator for the telecommunications sector in Ireland.
Find the Best Broadband Deal in Your Area!
Our broadband experts at Selectra can help you secure a fast, affordable plan in your area - completely free.
How Do I Cancel My Regional Broadband Contract?
To cancel your Regional Broadband service, you must give 30 days' notice by contacting their support team by phone. Early termination fees of up to €150 may apply if you are still within your contract period. Any equipment provided by Regional Broadband must be returned.
For more details on Regional Broadband plans and contract lengths, see our Regional Broadband overview guide.
Frequently Asked Questions About Contacting Regional Broadband
The Regional Broadband sales number is (01) 536 3998 (Mon–Fri 8 am–8 pm). For technical support and billing, call (01) 529 0184 (Mon–Fri 10 am–7 pm for support, 9 am–6 pm for billing).
Yes. Regional Broadband has three email addresses: [email protected] for new customer enquiries, [email protected] for technical issues, and [email protected] for billing queries.
No. Regional Broadband phone lines are only available Monday to Friday. However, you can use their live chat or send an email outside of business hours and expect a response on the next working day.
You must give 30 days' notice by contacting their support team by phone. An early termination fee of up to €150 may apply. All equipment must be returned.
Contact Regional Broadband support on (01) 529 0184 or email [email protected] and request a formal complaint reference number. If unresolved, you can escalate to ComReg.
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