PhoneWatch: Alarms, Cameras and Security
PhoneWatch has been around for over 30 years in the Irish home security market, offering a range of different products to help protect your home. From smoke and security alarms to doorbell cameras, PhoneWatch has a complete menu to take advantage of. In our PhoneWatch guide, we’ll walk you through everything PhoneWatch has to offer.
Who Is PhoneWatch?
PhoneWatch is an alarms provider supplying Irish homes with security solutions to against break-ins or accidents. PhoneWatch supplies both domestic and commercial properties and has over 30 years of experience working with customers.
Who Owns PhoneWatch?
PhoneWatch used to be owned by Eir telecoms from 1991 to 2013 until it was sold to the Norwegian company Sector Alarms Corporation. Sector Alarms Corporation has a European-wide home security’s company, operating in the following countries:
- Finland
- France
- Ireland
- Italy
- Norway
- Portugal
- Spain
- Sweden
Is PhoneWatch Ireland Based?
PhoneWatch does have offices in Dublin even though it is now owned by Sector Alarms Corporation. This means that PhoneWatch is still based fully in Ireland.
What Are PhoneWatch’s Products and Services in Ireland?
PhoneWatch offers a wide range of products and services to help customers protect themselves against different eventualities. Though mainly focused on home security, with alarms and security cameras, they also offer services dedicated to fire and even break-ins.
What Alarms Does PhoneWatch Offer?
PhoneWatch offers a round-the-clock monitored alarm system that will keep your property safe at any moment of the day or night. With the PhoneWatch monitored alarm system, you can have 24/7 protection that will stop any intruders from getting away. Here’s a list of some of the main feature of the PhoneWatch alarm system:
- 24/7 Protection
The main feature of the monitored alarms is that you get 24/7 protection for your property. This means if your alarm system is triggered, any movement will be sent to a 24/7 alarm centre where train security specialists will be able to assess the situation and even call the emergency services if necessary. - Emergency Response
If an emergency situation is detected in your home, the PhoneWatch security specialists can detect where you might have a fire, flooding, or a break-in on your hands. With their portable voice unit, you can get in touch with their specialists while they can call whichever service you might need. - Smart Home Compatibility
With a wireless alarm system that runs off a WiFi network and so you can integrate it with the rest of your smart home devices. With the PhoneWatch app, you can control your entire security system just from your phone or tablet.
What Security Cameras Does PhoneWatch Offer?
Along with a monitored alarm system, PhoneWatch also offers a range of security cameras for your home so you can keep an eye on what’s on inside and outside your home, even if you’re on holiday! Here’s a list of the main security cameras that PhoneWatch has for its customers:
- Indoor Security Camera
The PhoneWatch indoor security camera allows you to monitor what’s going on inside your house in real time. You can use the PhoneWatch app to get notifications of anything suspicious while you’re out, and it even has two-way audio so you can talk to intruders or anyone else in your house. - Outdoor Security Camera
Just like the indoor security camera, the PhoneWatch outdoor security camera has the same features of being able to monitor the outside of your property in real time. The PhoneWatch outdoors camera has been specially enforced against storms and winds so you don’t have to worry about it getting damaged. - Video Doorbell Camera
The PhoneWatch doorbell camera is a popular feature that can be added to your front door so you can see who’s standing outside your house without needing to look through the peephole. You can even talk to delivery services through two-way audio. - 180° HD Video Camera
With the 180° HD video camera, you can get a full 180° view of what’s going on in your property. You can even see a live stream right from your PhoneWatch app and even change the angle from there. - Camera Motion Detector
The PhoneWatch camera motion detector doesn’t just detect any suspicious motion in your home, but it can also detect images of smoke or burglars and then send them to PhoneWatch’s Alarm Receiving Centre for an instant reaction.
Check Out Our Security Camera Guide!
Are There Other PhoneWatch Products and Services?
PhoneWatch also has a number of other products and services on offer to help keep your property safe and secure. Here are some of the other products they have on offer:
- Optical Smoke Detector
The PhoneWatch optical smoke detector is extremely accurate and detects a fire in its very early stages. The smoke detector also monitors temperature changes and can alert all your alarms even if it just detects smoke in one room of the house. - Contact & Shock Detector
When it comes to people breaking in through vulnerable points of the house, such as windows and doors, you attach a contact and shock detectors to make sure you have an early warning if someone tries to get in! - Glass Break Detector
As a compliment to the contact and shock detector, the glass break detector can detect the sound of breaking glass and so can alert you instantly if there’s someone trying to break a window to get into your house. - Indoor Siren
The PhoneWatch indoor siren is designed to let off a loud noise to deter intruders from entering your home. It can be used along with your normal alarm system to add that extra bit of protection.
PhoneWatch also offers other types of products, such as a keypad, portable voice unit, as well as stickers showing your home is protected.
Does PhoneWatch Provide Alarms to Businesses?
PhoneWatch does also provide its alarm services to businesses to help protect them against intruders or burglary. PhoneWatch has been dealing with business security systems since 1991, and has bespoke quotes ready to make sure you get the perfect protection for your business premises.
What Are the PhoneWatch Reviews Like?
Like with any service, looking at the reviews to see other customers’ experiences is very important before making a decision. Fortunately, with review websites, we can see how other customers have felt about their PhoneWatch service. Let’s have a look at the overall reviews customers have rated PhoneWatch.
What Are the PhoneWatch Reviews on Trustpilot Like?
Overall, PhoneWatch scores very positively on Trustpilot, with 4.9/5 stars from 8,756 reviews. With around 94% rating it with 5 stars and only 2% giving 1 star, PhoneWatch has managed to satisfy many customers with their services, especially when it comes to how fast they respond.
My mother’s house smoke alarm went off and within two minutes I got a call from PhoneWatch asking was all ok, or did I want the emergency services called out! Thankfully it wasn’t necessary, but great to know they act so quickly.
Stephen Donohoe on Trustpilot, 29/08/2023
What Are the PhoneWatch Reviews on Google Like?
On Google, though the reviews are less positive, they still score an average rating of 3.9 stars out of 5 with 528 reviews in total. As on Trustpilot, customers have been happy with the service and they are pleased with the customer support they get:
We have been with Phonewatch many years now. It's quite simply the peace of mind that when U leave the house or are away for a time ...... that everything is monitored. Also when I have any cause to deal with staff / customer services, they are excellent. So professional, patient, helpful and friendly. A real pleasure to deal with a company who looks after its customers.
Jacinta Farrell on Google, August 2023
How Can I Contact PhoneWatch?
There are a few contact methods for getting touch with PhoneWatch. It all depends on what you need to get in contact with them for. Here’s a summary all of PhoneWatch’s contact details:
| Contact | Number or Address | Availability |
|---|---|---|
| Sales | (01) 912 8916 | Mon-Fri 9am to 5pm |
| Customer Support | 0818 753 753 | Mon-Fri 9am-6pm |
| Online Form | On the website | 24/7 |
| Online Chat | Website, Facebook, Whatsapp | Mon-Fri 9am-6pm |
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