How to Remove a PAYG Meter

  1. Contact Your Supplier: Reach out to your energy supplier's customer service team to request the removal of your PAYG meter.
  2. Schedule Removal: Arrange a convenient appointment with a technician to carry out the removal.
  3. Handle Remaining Credit: Ensure any remaining credit on your meter is refunded to you.
  4. Paperwork: Your supplier will handle the necessary documentation for the switch from PAYG to a standard billing meter.

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The cost of installing a PAYG meter varies by supplier. Contact your energy supplier directly to find out their current installation charges.
Your energy supplier will arrange for a qualified technician to install the PAYG meter at your property.
Contact your energy supplier's customer service team to request a replacement top-up card. They will issue a new card and transfer any remaining credit.
Yes, you can request to change your PAYG meter by contacting your energy supplier. They will advise on the options available and arrange for any necessary changes.