Quick answer: Yes, you can change your PAYG meter to a standard credit meter. Contact your energy supplier to start the process. The meter swap is carried out by ESB Networks and is usually free of charge.
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Step-by-Step: How to Switch From a PAYG Meter
Switching from a pay-as-you-go meter to a standard credit (bill pay) meter involves the following steps:
- Contact your current supplier: Call your PAYG energy supplier and let them know you want to switch to a credit meter. They will check your account status and confirm whether you are eligible.
- Clear any outstanding balance: Most suppliers require that your account is up to date with no outstanding debt before they will process the switch. If you owe money, you may need to agree a payment plan first.
- Choose your new plan: You can either stay with your current supplier on a credit meter plan, or switch to a different supplier entirely. If you are switching supplier, sign up with your new provider and they will handle the transfer.
- Meter exchange is scheduled: Your supplier submits a request to ESB Networks, who will contact you to arrange a date for the meter swap.
- Installation takes place: An ESB Networks technician visits your property to replace the PAYG meter with a standard meter. This typically takes 30 to 60 minutes, during which your electricity supply will be briefly interrupted.
How Long Does the Process Take?
The overall timeline from your initial request to having the new meter installed is typically two to four weeks. The exact timeframe depends on:
- Account clearance: If you have an outstanding balance, resolving this can add time to the process.
- ESB Networks scheduling: The meter swap is subject to ESB Networks' availability in your area.
- Supplier processing: If you are also switching supplier, the new provider needs to register your MPRN (Meter Point Reference Number), which typically takes a few business days.
Are There Any Costs Involved?
In most cases, the meter swap itself is free of charge. ESB Networks does not typically charge for a standard meter exchange. However, there are a few scenarios where costs may arise:
- Electrical wiring issues: If the wiring at your property does not meet current safety standards, you may need to hire a qualified electrician to carry out remedial work before the new meter can be installed.
- Early termination fees: Some PAYG contracts may include a minimum term. Leaving before this term expires could result in an early exit fee, though this is uncommon for PAYG plans.
- Supplier administration fees: While rare, some suppliers may charge a small administration fee. Always check the terms and conditions of your contract.
Frequently Asked Questions About changing pay as you go meters
If you are renting, you should check with your landlord before requesting a meter change. In many cases, the landlord originally requested the PAYG meter and may have preferences about the meter type. However, as the account holder, you generally have the right to request a change.
Any unused credit on your PAYG meter should be refunded or credited to your account by your supplier. Contact them before the switch to confirm how this will be handled.
Yes. If you want to stay on pay-as-you-go but switch to a different supplier, simply sign up with the new PAYG provider. They will manage the transfer of your meter point, and ESB Networks will update the meter configuration if needed.