What to Do Right Now

Check Downdetector

See if other Magnet+ users are reporting outages right now.
Call Magnet+: 1800 818 818

Speak directly with Magnet+’s technical support team.
Restart Your Router

A quick restart fixes most connection issues in just a few minutes.
All Magnet+ Contact Options

View all Magnet+ contact methods including email and phone.

Find the Best Broadband Deal in Your Area!

Our broadband experts at Selectra can help you secure a fast, affordable plan in your area - completely free.

Ad - Selectra Service
This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

How Do I Fix My Magnet+ Broadband?

Try these steps before contacting Magnet+ support:

  1. Restart your router — Unplug the power cable, wait 30 seconds, then plug it back in. Wait 5 minutes for full reconnection;
  2. Check all cables — Ensure fibre and ethernet cables are firmly connected at both ends;
  3. Test with a wired connection — Connect a device directly via ethernet to rule out WiFi issues;
  4. Check other devices — If only one device is affected, the problem is likely device-specific;
  5. Check Downdetector — Visit Downdetector to see if others are reporting Magnet+ issues.

If the problem persists, call Magnet+ on 1800 818 818. See our Magnet+ contact guide for all options.

Report a Magnet+ Outage

Help other users by reporting your Magnet+ broadband outage:

Thank you! Your outage report has been submitted and will help others in your area.

Outage Type *

Provider

Your Address *

Anonymous submission

Broadband Outage Map

The map below shows broadband outages reported by users across Ireland in real time.

Live Broadband Outages in Ireland
Loading outage reports…

Unable to load outage data. Please try again later.

Source: user reports · Selectra

Find the Best Broadband Deal in Your Area!

Our broadband experts at Selectra can help you secure a fast, affordable plan in your area - completely free.

Ad - Selectra Service
This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

Frequently Asked Questions About Magnet+ Outages

Visit Downdetector for real-time reports, or call Magnet+ on 1800 818 818 to check for known outages.

Most outages resolve within a few hours. If there is a major infrastructure issue, Magnet+ will provide an estimated resolution time when you call to report the fault.

Magnet+ may offer credit for prolonged service outages. Contact their customer support team to discuss compensation for extended downtime.

Magnet+ logo

Rate your experience with Magnet+

Click a star to leave a review

Further Reading