Selectra person on phone

Speak to a broadband expert for free

 

Sky has long been associated with extra TV channels in Ireland, but did you know they do landline services and broadband as well? Read on to find out more about the origins of this familiar company, and what they can offer customers today in terms of broadband and entertainment.

Sky Ireland Broadband Synopsis
Product types: Broadband, phone, and TV  International provider
Customers: Over 200,000  Great TV products
Connection Type: Cable fibre  Poor customer reviews

About Sky Ireland

A gold world globe with broadband connection points on it

Sky Ireland is the Irish subsidiary of Sky Limited. Sky Limited is a British media and communications conglomerate with headquarters in London and operates across the UK as well as European countries such as Austria, Italy, Germany, Spain, and Switzerland, in addition to Ireland.

The origins of the Sky brand name came about through Satellite Television Ltd. which was set up in 1980 and pioneered early satellite TV, initially testing transmissions via the Orbital Test Satellite to Malta. In 1984, Satellite Television Ltd was renamed Sky Channel, and upon the addition of other channels, became Sky Television Network.

Sky Television then merged with one of its competitors, British Satellite Broadcasting, in 1990, and the merged company was initially named BSkyB. The two companies which merged, Sky Television and British Satellite broadcasting, had been struggling financially at the time. The newly formed BSkyB company didn’t begin to turn a profit until 1992.

After acquiring stakes in other European satellite TV broadcasting services, BSkyB renamed the company to Sky plc in 2014.

In 2018, the American giant ComcastNBCUniversal purchased Sky plc for a mere $39 billion!

Comcast never elaborated as to why they bought it, nor what they plan to do with it beyond simply running it as is. Which is exactly what they have done since its purchase.

Selectra man

Sign up for broadband with one free call.

Talk to our experts and get your broadband sorted out in minutes.

01 267 8670or
Selectra man

Save money on your broadband bills with Selectra.

Selectra is currently closed. You can leave your phone number and get a free callback.

Who Owns Sky TV?

Sky TV is a subsidiary of the greater Sky Group which is, in turn, a division of Comcast, the American broadcasting giant.

The Sky Group is headquartered in London, England. The company's Irish headquarters is based in Dublin and the growth of the Irish base division has seen Sky Ireland employee numbers climb to 900.

From its Dublin headquarters, the staff manages Sky's Pay TV, Broadband, and phone services in Ireland.

Sky Packages in Ireland: are they any good?

As other Irish telecom providers do, Sky provides TV and broadband options, but unlike other providers, has no mobile phone offerings. This means that if you’re looking for an all-in-one solution, Sky may not be the provider for you. However, if high-quality TV channels, watching films, and/or sport is your thing, Sky Ireland could be a good fit.

We examine the different Sky Packages available in Ireland in the following categories:

  • Broadband
  • Landlines
  • TV
  • Packages or Bundles

Sky Broadband Deals

Checking out Sky’s broadband offers in Ireland is a bit more difficult than you may think as searching for information on the Sky site can keep redirecting you to the UK version.

No worries though, we have gotten to the bottom of what the Sky Broadband offers are in Ireland and break them down for you in the table below.

Sky Broadband Prices and Inclusions
Package Price Broadband Features Contract Length
Superfast Broadband

€35 per month
Free installation

Speeds up to 100 Mb
Unlimited data

12 months
Ultrafast Plus Broadband

€35 per month
Free installation

Speeds up to 500 Mb
Unlimited data

12 months
Ultrafast Max Broadband

€45 per month
Free installation

Speeds up to 1 Gb
Unlimited data

12 months

Sky Broadband in Ireland uses full-fibre to connect your broadband, giving you a fast and more reliable speed. This is also known as Fibre to the Home or FTTH broadband connection.

Selectra man

Looking for fast and reliable Broadband?

Call our Broadband team for free today.

01 267 8670or
Selectra man

Save money on your broadband bills with Selectra.

Selectra is currently closed. You can leave your phone number and get a free callback.

Sky Ireland Landline Deals

A gold ethernet cable plug

Breaking away from other Irish telecom providers somewhat is Sky’s stand-alone landline offer.

If you have an existing landline connection you can add the Sky Talk Anytime deal for just €7.50 a month and get free landline calls to anyone in the Republic of Ireland or Northern Ireland all day long, plus free calls to 20 other countries.

However, if you don’t have a landline deal in place and are not making a ton of international calls, the deal may seem a bit pricey as you’ll need to pay line rental fees of €30 a month in addition to the Sky Talk fee of €7.50.

Sky Ireland Mobile Deals

Unlike other broadband and television service providers in Ireland, Sky does not currently offer any type of mobile phone contract.

Sky TV Ireland

Sky Ireland has become synonymous with great TV channels and packages. The fact that you can build their TV package ‘a la carte’ by adding the channels and programs you prefer has probably contributed to their success.

Television

A Sky TV basic package starts with the following features:

  • 90 channels
  • Sky Q box that allows you to pause, record, and store TV programs.
  • Satellite TV Technology
  • Watch TV from anywhere with the Sky Go App.
  • Free installation
  • €30 per month
  • 12-month contract

From here you can of course have just about any add-on you would like to have. Here is a summary of the most popular Sky TV add-on channels, their prices, and inclusions.

Sky TV Ireland Add-ons
Sky TV add-on Price Features
Sky Sports €20 per month

Comes with eight dedicated channels.
Sky F1, Sky Sports Premier League, etc.

Sky Cinema €14.50 per month

Over 12 movie channels in HD.
Divided by genre like Family, Action, Comedy, etc.

Sky Kids €8 per month

Eight dedicated channels suitable for children.
Nickelodeon, Baby TV, and more.

Sky Sports Extra €17 per month

Adds BT sport channels for the ultimate sports fan!
Rugby, LaLiga TV, UEFA Champions League, and more.

To take advantage of all the TV channels Sky has on offer, you’ll need to sign up for one of their packages and get the Sky Q box installed. Sky TV packages start from €35 a month, which will net you 40 extra channels for your TV viewing pleasure.

There is also a whole host of other add ons such as Netflix, Disney+, Multi-Screen options, etc. We’ll be examining exactly what’s on offer more closely in our Sky TV guide, coming soon!

Sky Broadband and TV Packages

There is also a great Sky package available where you can combine Sky Broadband with a TV package. The details of this Sky Package is as follows:

  • Sky Broadband Ultrafast Plan
  • Speeds up to 500 Mb
  • Unlimited data
  • 90 TV channels
  • Sky Q box that allows you to pause, record, and store TV programs.
  • Satellite TV Technology
  • Watch TV from anywhere with the Sky Go App.
  • Free installation
  • €55 per month
  • 12-month contract

As with the stand-alone Sky TV package, you can customize your TV plan and add any extras you would like to this offer.

Does Sky Ireland provide services for businesses?

Sky does provide business services in Ireland, albeit more limited than their Sky UK division. For example, Sky Ireland doesn’t offer any business broadband packages at present.

Sky Ireland’s business services are limited to television at present, providing TV packages for pubs, hotel bars, clubs, and retail outlets.

If you own a business and are looking for a broadband plan, you will want to contact Digiweb, Eir, VodafoneThreeMagnet Plus, or Pure Telecom for a good business broadband package.

Sky Broadband Reviews

Speech Bubbles

On the review website Trustpilot.ie Sky Broadband has over 670 reviews with a rating of 1.3 out of 5 stars. While this cannot be considered a positive rating, it is somewhat on par with ratings for other broadband service providers in Ireland.

Customers who were displeased with Sky Ireland cited:

  • Issues with canceling contracts
  • Difficulties getting in touch with the company
  • Issues with engineers not showing up for installation appointments

This is the worst company I have ever dealt with. First of all you can't get through only talking to a recorded machine. Eventually when you get through they are the most unhelpful people there is. I want to cancel my contract due to the ever increasing price charges but they won't let me as I have to finish it out. I do not recommend this company to any new customers AVOID. A bunch of thieving robbers. If there was a minus stars this company would get them.

TrustpilotBrenda Quinn

On the other hand, satisfied customers spoke about very fast broadband speeds, cheaper broadband prices than other competitors, and respectful customer service agents.

Contact Sky Ireland

Sky Ireland does not have its own dedicated website, but rather a subset of the general Sky website. This means that it is quite difficult to track down contact information specific to the Irish branch of the company, but here at Selectra we’ve done the needful and have come up with the goods.

Below you’ll find all the ways you can contact Sky Ireland, including social media channels. For urgent queries or due to customers’ personal preferences, we recommend contacting via the phone. However, there may be a long waiting period to reach a customer service representative.

In this case, we recommend sending a message via Facebook as responses tend to be quite fast. Sky customers can also contact Sky Ireland by logging into their online account or through the MySky App, using the messaging service which is available 9 am - 7 pm, 7 days a week.

Contact Details
Sky Broadband 0818 762 917
Note that there may be charges to the call.
Sky customer service 0818 500 160
Accessibility Team 0818 719 809
7 am-11 pm every day
Head office 0818 719 819
Facebook Sky Support
Address Level 5, 1 Burlington Rd, Dublin, D04 RH96, Ireland

Selectra man

Better broadband and TV for less. Sign up today.

Call for free to get your TV & Broadband sorted today.

01 267 8670or
Selectra man

Save money on your broadband bills with Selectra.

Selectra is currently closed. You can leave your phone number and get a free callback.

Sky Ireland Frequently Asked Questions

How do I cancel Sky Ireland?

To cancel your Sky Broadband or Sky TV service you need to provide at least 31 days’ notice unless you’re within your 14-day cooling-off period.

Furthermore, the provider requires you to cancel their services over the phone. If you decide to cancel in writing, your plan is not considered canceled until they call you back to confirm the request.

How do I get ITV with Sky Ireland?

To get ITV with Sky Ireland, simply follow the following steps:

  1. From your Sky Q box, select the ‘settings’ section from the home screen.
  2. Select ‘Manual tuning’, you may be required to enter your PIN to access
  3. Choose ‘add a channel’
  4. You will have to enter the following information for ITV:
    • Frequency: 10.891
    • Polarisation: H
    • Symbol rate: 22.0
    • FEC: 5/6
    • Standard: DVB-S
    • Modulation Scheme: QPSK
  5. After entering these details, you should see a list of ITV channels. Select the channels you would like to add to your Sky Q box.

What channel is ITV on Sky Ireland?

You can access ITV channels through your Sky Q box. However, you need to enter the channel frequency manually to do so. See the above details on how to do so.