Eir Price Increase 2023: What Does It Mean for You?

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Image of a person with Eir bills and coins

Price increases are rarely good news for consumers and this year's Eir price increase looks set to follow that trend. How much will the changes be and will they affect me? We discuss everything you need to know along with a few handy tips in this quick article.

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How Has the Eir Price Increase Affected Me?

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If you are one of Eir's over two million customers in Ireland, then hearing about a price increase, particularly with the ongoing cost of living crisis is never going to be good news. This year's price increase has hit a large proportion of customers, affecting domestic clients of fibre broadband, TV, mobile, mobile broadband and landline services by another 8%.

Eir business customers have not escaped the Eir price increase either, with an additional charge of €5 per month excluding VAT being levied from their landline bills. These changes took place in April 2023, however, Eir customers can expect a further increase to take place in April the following year.

How Much Has the April Eir Price Increase Been?

Outside of the €5 per month additional charge mentioned above, Eir bill prices usually rise every April in accordance with the official inflation rate recorded in the Consumer Price Index (CPI). This rate is always the inflation figure taken in January plus an additional 3%.

How Has the Eir Price Increase Been Calculated This Year?

Given that inflation was much higher in Ireland this year (reaching 8.2% in January 2023), the increase would have been a total of 11.2%. Due to the cost of living crisis, Eir decided to cap the overall increase to 8% so all the price rises have been limited to that. Here's a table giving the different price increases expected for stand alone and Eir bundles:

Eir Price Increase April 2023
Package Standard Price April 2023 Increase New Total
Broadband & Mobile €65.99 +€5.21 €71.20
Broadband & TV €85.98 +€6.74 €92.72
Broadband & Sim Only €95.98 +€7.61 €103.59
Broadband & Handset Mobile Plans €105.98 +€8.41 €114.39
Broadband, TV & Mobile Plans €115.97 +€9.14 €125.11
Mobile Bill Pay Plan €29.99 +€2.40 €32.39

Last Updated: 28/06/2023

What Is the Consumer Price Index The CPI measures the change in the value of services and goods for the consumer, which is ultimately reflected as an inflation value. Provided by the Central Statistics Office (CSO), The CPI is used to assess how prices have changed, and by what margin any increases should be. This is used in anything from energy bills and the price of food to pension adjustments.

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Can I Expect Any Further Eir Price Increases?

Unfortunately, yes. Though the current Eir price increases are the only ones that directly apply to all bills, there are also several new additional charges being introduced relating to how you pay and the form of billing you receive.

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In January 2023, the following charges will be applicable under these circumstances:

  1. Receiving paper bills - €4.87 per month
  2. Paying by calling a call centre agent - €4.87 per payment made
  3. Late and missed payments - €15 penalty charge

All of these charges exclude VAT at 23%, which will result in call centre payments and paper billing increasing to €6, and late or missed payments totalling €18.45 per instance.

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Why Are My Eir Bills Going Up?

As you will be well aware, the last few years have not been easy for households and businesses alike. A combination of COVID, the fuel crisis and general inflation have led to an increase in the cost of producing and supplying goods, which unfortunately is passed onto the customer in order that the business can continue to operate and provide their services.

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Has Eir Got Higher Costs Than Other Providers?

Eir has one of the most well-established and expansive networks in Ireland, and as such, also has one of the highest operating costs. Eir is continuously investing in its infrastructure to ensure that its services can compete with modern demands such as superfast broadband, reliable 4G and 5G connections and providing TV services to households across the country, and to stop them from going down. Eir has also invested around one billion in upgrading Ireland's communication technology.

How Can I Save on My Eir Broadband Bill?

Naturally, we want our bills to be as low as possible. While Eir price increases and indeed, price increases, in general, are unfortunately a fact of life, there are always a few things we can do to lessen their impact.

  • Switch to Paperless Billing
    Accessing your bills online or requesting them through email has never been easier. Making the switch to paperless billing is an easy way to save money.

  • Switch to Bill Pay
    Signing up for Eir bill pay means that it is almost impossible to be subject to late payment charges. Additionally, Eir bill pay tariffs tend to be more competitive

  • Could Pre-Pay Work for You?
    If you have extremely low usage, prepayment plans could work out cheaper than Eir bill pay plans. Your usage will be more restricted on average, but you may also spend less.

  • Pay Online
    If Eir bill pay isn't your cup of tea, you can still save the charge levied by calling the call centre to pay your bill by doing so from your online account, or within the Eir app.

  • Remove Unused Services and Accounts
    Don’t use a service or can slim down on your data allowance? Get in touch with Eir to talk about changing your contract for a more appropriate one.

  • Change Provider
    There are a great number of service providers in Ireland, such as Eir, Vodafone, Sky, Virgin Media, Pure Telecom and many more. Call around and see if you can get a better deal

Before you go cancelling your broadband or phone plan, however, be careful to read your cancellation rights. Though an Eir price increase can be upsetting, cancelling at the wrong moment of your contract could be equally costly.

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Eir Price Increase FAQs

What If I Can’t Afford the Eir Price Increase?

If you have tried the above list but need to cut down your costs further, you should first talk to Eir directly to see if they can provide further assistance. You can also contact your local Citizens Information Centre for advice.

Where Can I Find Out More Information About Eir Bill Increases?

Head over to the Eir website for further information. Details of changes are also regularly published on social media, and if any changes will directly alter your billing Eir should also contact you through email or post. You should also watch for the Eir Webmail increases that have already happened.

What If I Am in Credit with Eir?

If you are in credit with Eir, you should contact them to discuss how you would like to handle your credit balance. You may be able to use this to pay your incoming bills, thus effectively delaying the Eir price increase from hitting your bank account. You can also check your My Eir account to find out what your credit situation is.

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