Who Are Konnect Broadband Ireland?
Konnect operates as a satellite broadband specialist, focused on providing reliable internet services to those who had either limited or nonexistent access to traditional fixed-line networks. The company is owned by Eutelsat, which has led European satellite broadband provision since 2012.
The Eutelsat Konnect satellite launched in 2020, providing coverage across Europe and Africa. Konnect exclusively offered satellite services to domestic customers only, with no alternate broadband types.
Eutelsat previously acquired Bigblu in autumn 2020 for a sum of €38 million. This merger helped to strengthen Eutelsat and provided further resources for the extension of Eutelsat-Konnect services.
What Exactly Is Satellite Broadband?
Satellite broadband is broadband provided to you via satellites. Installation requires a satellite dish on the home. The signal flows from the satellite to the dish, then to a router which distributes WiFi throughout the home.
By getting rid of the need for a fixed-network connection, such as with fibre, SIRO, or ADSL, satellite broadband is ideally suited to provide service to rural communities and places that cannot yet access established networks.
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Pros and Cons of Konnect Satellite Broadband Ireland
Advantages
- Does not need a landline or fixed-line connection
- Much wider coverage than fixed-line networks
- Sufficient speeds for most tasks
- Long-life installations and dishes
- Faster than ADSL and some mobile broadband plans
Disadvantages
- Very limited provider selection
- Moderate latency and limited data usage allowances
- Requires a satellite dish installation
- Can be affected by poor weather
- Much slower than fibre and SIRO
Satellite broadband is currently more of a niche market, unlike the traditional ADSL and fibre options. With stable internet connection gradually becoming a core utility for everyday life, however, broadband providers are gradually looking towards this section of the market as a way to expand upon their services.
What Were the Konnect Broadband Ireland Packages?
| Package Name | Monthly Price | Contract Length | Average Speeds | Priority Data Allowance |
|---|---|---|---|---|
| Starter | €37.90 | 12 Months | 20 Mbps Down, 3 Mbps Up | 50 GB/Month |
| Lite | €37.90 (3 months) then €47.90 | 12 Months | 37 Mbps Down, 3 Mbps Up | 75 GB/Month |
| Plus | €47.90 (3 months) then €67.90 | 12 Months | 75 Mbps Down, 3 Mbps Up | 150 GB/Month |
When browsing other satellite broadband providers such as Digiweb, Rural WiFi, and Irish Satellite Broadband, you may notice that their plan names and pricing are almost identical to those of Konnect. This is because those providers also use the Eutelsat-Konnect satellite rather than their own independent systems.
What Is Priority Data Allowance?
While all Konnect packages featured unlimited data usage, what was limited was your priority speed allowance. Each package came with a set amount of data that was prioritised. Once you used your data allowance, rather than cutting you off, Konnect opted to continue providing internet services but at a reduced speed until your monthly allowance was renewed.
How Much Data Do I Need?
| Internet Activity | Advised Broadband Speed |
|---|---|
| Sending Emails | 1 Mbps |
| Browsing Social Media | 1-5 Mbps |
| Streaming Music | 2 Mbps |
| Streaming HD Movies | 5 Mbps |
| Online Gaming | 10 Mbps+ |
| Working Online From Home | 5-25 Mbps |
Bear in mind that these speeds are per person. If there are multiple people in your home doing similar activities at once, you should multiply these speeds by the number of people present.
If you only use the internet for occasional light use, then the Starter package would have been sufficient. For those who used the internet regularly, the Lite or Plus packages were the way to go.
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What Was Konnect Satellite Installation?
Two installation options were available: self-installation by contacting customer service, or expert installation (paid service).
Installation pricing:
- Starter: €149
- Lite: €79
- Plus: Complimentary
After completing your order, you would have a satellite dish, transceiver and modem delivered to your property. The installation itself would take place within the following three weeks from your order completion.
Can I Still Contact Konnect?
Even though the provider is no longer accepting new customers, you can still get in touch with them for queries, complaints, or to compare broadband packages.
| Contact Method | Details |
|---|---|
| Phone Number | 04493 10800 — 9am to 5pm (local call cost) |
| Email Address | [email protected] |
| Social Media | Facebook, Twitter, Instagram |
What Were the Konnect Satellite Broadband Reviews Like?
Konnect satellite broadband reviews rated at 2.8 stars out of 5 by 340 reviewers. While this rating may seem a little low, most broadband providers receive an overall rating of 2 stars or less, making Konnect's higher-than-average score noteworthy.
Customers praised the professionalism and expertise of both the Konnect customer service and installation engineers. There were also some reviews that voiced negative views on the product quality, with some citing patchy signals and throttled speeds. You can compare broadband reviews to see how other providers rate.
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Our broadband experts at Selectra can help you secure a fast, affordable plan in your area — completely free.