Pure Telecom TV: Quality Entertainment on a Budget
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Home entertainment has never been more important. If you are looking for TV options on a budget, Pure Telecom TV could be just the thing for you. With lots of different channels and advantages, Pure Telecom TV gives you a smart TV without having to even buy one! In our Pure Telecom TV guide, we'll walk you through how much it costs and what you get with it!
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Who Is Pure Telecom?
Pure Telecom is an Irish telecommunications specialist focusing on broadband, landline, and TV services. Founded in 2002, and having well over 55,000 customers, in their 20 years of service to the Irish public they have become well-known for their customer service values, and competitive pricing.
While their primary product is broadband, they have in recent years taken the bold move of introducing a TV service, entering into direct competition with more established providers such as Sky and Virgin Media. Through their partnership with Netgem TV, Pure Telecom are not only able to provide a quality product but also do so while charging competitive prices, as we will get into shortly.
What Is Netgem TV?
Netgem is a stand-alone home entertainment provider. The Netgem-TV box allows its users to view Freeview channels, along with additional channels accessible through your home's antenna. An additional perk is that the Netgem-TV box also has access to many streaming services and additional apps, such as Amazon Prime, Rakuten and almost anything on TV guides!.
Netgem TV can be purchased directly through Netgem as a subscription service, but they also have several partnerships with telecommunication companies such as Pure Telecom, which enables them to offer bundled services at a discount. You can also compare different TV packages with Pure TV.
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What Is Included With Pure Telecom TV?
Through Pure Telecom's partnership with Netgem TV, viewers are able to access all standard live Saorview channels, in addition to up to 100 channels that would otherwise not be available. The Netgem TV box also enables its users to access a wide range of streaming services and apps, effectively providing the ability to turn any standard TV, into a smart TV. A few further great features are:
- In-built Alexa allows for greater interactivity
- Live pause for up to two hours
- Record your favourite shows in advance to avoid missing the fun
- Stream through various apps to expand your experience
- Use the Netgem TV box as a speaker when streaming music from your phone or tablet
The Netgem set-top box has also been given the Best Set-Top Box 2019 Award by Expert Review, a reassuring accolade if you are considering taking out this product.
What Pure Telecom TV Channels Are Available?
As we have mentioned, The Netgem box enables you to view a wealth of TV shows, both of traditional Saorview, and channels and streaming services that would not be otherwise available. A few examples of channels available through this service are:
| RTÉ One | RTÉ Two | Virgin Media One | Virgin Media Two |
| Virgin media Three | TG4 | National Geographic | Crime Investigation+ |
| History | Quest | Deezer | Dmax |
| Hayu | Mubi | Trace | Viewster |
| Youtube | Youtube Kids | Rakuten | All4 |
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Is There a Pure Telecom TV App?
Yes! Pure Telecom is well aware that many of us still want our entertainment fix when we are away from the TV. For this reason, they have developed the PureTV app. This application is available on both the Google Play and Apple App stores and provides the following facilities, to name but a few:
- Watch live TV from your mobile or tablet
- Cast to a TV with Pure TV or Chromecast
- Access the TV guide
- Browse and view on-demand and catchup TV
- Use the virtual remote to control your TV
This app can of course also be used with compatible tablet devices. A small draw-back is that Pure Telecom has yet to release a browser application, but with the ability to cast Pure TV from your phone onto any compatible TV via Chromecast, there are still plenty of viewing options available.
How Much Does Pure TV Cost?
Onto the important part, the price. Whereas most providers provide a series of pricing plans on their website indicating the availability of certain products, bundles, and their costs, unfortunately, Pure Telecom doesn’t publish comprehensive pricing details on their website. Instead, they encourage customers to get in touch with their customer service team to discuss specific requirements, availability, products, and plans.
What details are available on the website related to Pure Telecom TV pricing and packaging, however, are the following:
- Pure TV Stand-Alone Service - €20 Per Month
- Pure TV & Broadband - €10 Per Month (Excluding broadband cost)
If you are interested in combining both broadband, landline, and Pure TV, a single premium package is currently available.
| Package Name | 500 Mb Broadband with TV & Calls |
|---|---|
| Price | €45 Per Month, €64 per month after 12 months |
| Broadband Type | Fibre |
| Broadband Speed | Up to 100 Mb |
| Contract Length | 12 Months |
| Unlimited Usage | Yes |
| Call Inclusions | Unlimited anytime calls to Irish landlines |
Last Updated: 27/04/2023
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How Can I Contact Pure Telecom?
Customers will be pleased to know that Pure Telecom has a range of contact options depending on your needs. If you need a specific department or have a particular query, check out our Pure Telecom contact guide to find your best options, or use the details below for general enquiries.
| Department | Phone Number | Availability |
|---|---|---|
| Customer Care/Billing | 1800 844 023 or 1800 844 075 | Mon-Fri 8 am-8 pm Sat 9 am-5 pm |
| Service Transferral | 0124 659 000 | Mon-Fri 8 am-8 pm Sat 9 am-5 pm |
| Business Queries | 01 289 55 55 | Mon-Fri 8 am-8 pm Sat 9 am-5 pm |
Pure Telecom TV Frequently Asked Questions
Do I need to return my Netgem TV/Pure TV Box if I cancel?
Yes. As with most service providers, your devices are loaned to you for the duration of your contract. If your broadband and TV contract is cancelled, you will have to return your device to the address specified within your terms and conditions documentation.
How can I cancel my Pure Telecom packages?
Cancellations can be made without penalty within the cooling-off period. If you cancel after this time, you may be liable to pay an early cancellation charge of €150. In order to cancel your contract, you can contact the Customer Care Phone number, email [email protected], or write to their postal address (found on our Pure Telecom contact guide page).
How good is Pure Telecom?
As with everything, the opinion and experiences of the public will differ. Currently, Pure Telecom has been rated at 4 out of 5 on Trustpilot by the public which is a really great score! However, review sites should be taken with a pinch of salt, however, as review websites are typically used as a complaints medium, and as such most companies tend to rate at an average score. Check out our broadband reviews guide to see who the best broadband providers are.
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The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.