How to Register and Sign In to Your Electric Ireland Account

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Person with laptop signing in to Electric Ireland online account

To register for an Electric Ireland online account, you will need to sign up online with your account number, MPRN number and personal details via the Electric Ireland online signup portal. Once registered, you can access your account by using your email address and password. Having an online account allows you to pay bills online, monitor your energy consumption, and top up your SPAYG meter. For any issues with your online account, you can contact Electric Ireland on 1800 372 372.

How to Register for an Electric Ireland Login Account

An Electric Ireland login account is available for both customers on a standard credit meter and customers with a Pay-As-You-Go (PAYG) meter.

We look at the details for each option below:

Registering for an Electric Ireland Login Account: Credit Meter

If you have a credit (standard type) meter, you can register for an online Electric Ireland login account on their Sign Up page. You will need to enter the following details:

  1. Your Electric Ireland Account number.
  2. The last six digits of your MPRN/GPRN.
  3. Your email address.
  4. Your phone number.
  5. Your date of birth.

Once you have all your information together, follow these simple steps to register:

1

Account Number

Start by entering your account number which you can find at the top of a recent Electric Ireland bill.

2

MPRN Number

Next you need to enter your MPRN numbers which identifies your meter on the ESB network. This can also be found on your Electric Ireland bill.

3

Personal Details

Finally you need to add some personal details such as your email address, phone number and date of birth.

4

Ready to Sign Up

Once you have all your details entered, click sign up and you will be able to access your lgin account.

When you submit the registration form, you will receive an email with a temporary password that you can use to log in. After logging in for the first time, it's a good idea to change your temporary password and one that is easier for you to remember.

Registering for an Electric Ireland login account: PAYG Meter

If you have a PAYG meter, you will be led to a different registration page than customers with a standard credit meter. PAYG accounts are managed in partnership with Payzone, a different company that specializes in these top-up meters.

The information you will need to provide is very similar to the above list for standard credit meters, except you will not need to provide your date of birth.

You will also need to follow the same steps as those for signing up to a standard account.

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Why Register for an Electric Ireland Login Account?

There are many advantages associated with an Electric Ireland login account.

As with other online energy accounts from other providers such as SSE Airtricity and Bord Gáis, with your Electric Ireland online account you will be able to:

  • Pay your Electric Ireland bills online
  • Set up Direct Debits
  • Submit meter readings
  • Get an Electric Ireland online billing discount (often grouped with a Direct Debit discount)
  • Monitor your energy usage
  • Manage your Electric Ireland rewards
  • Top up your SPAYG (Smarter PAYG) meter

Registering for an online Electric Ireland login account will not only provide you further discounts on your Electric Ireland energy pricing, but it will also give you access to your billing information from anywhere and help with the environment.

Having all your Electric Ireland bills in one place also makes it much easier to pay them, monitor your consumption, and check out how your home's energy usage compares to the average consumption in Ireland.

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How to Sign In To Your Electric Ireland Login Account

To sign in to your Electric Ireland login account, simply head to the login page and write the email address with the password.

For customers with an Electric Ireland PAYG account, you will need to click on the “I'm a PAYG customer" button to enter your Electric Ireland sign-in details.

Alternatively, you can go directly to the PAYG Login page. Once on the PAYG log-in page, enter either your email address or username along with your password.

I've Forgotten My Electric Ireland Login Password

Credit meter customers: If you should find that you can’t remember your Electric Ireland online account password, then click on the “Forgot password?” link in small white font underneath the green “Login” button. Alternatively, you can jump directly to the Password Reset page and enter your email address.

PAYG customers: If you have forgotten your password, click on the blue “Forgot my password?” link underneath the Electric Ireland login section, or jump directly to the PAYG Password Recover page.

In both cases, you should then receive an email with a link that you need to click on to reset your password and restore access to your Electric Ireland online account.

If you continue to experience difficulties with the Electric Ireland sign-in process or with your password, we recommend getting in contact directly with Electric Ireland customer service.

I Can’t See My Electric Ireland Login Account Details Online

You should be able to sign in to and view your Electric Ireland login account through the majority of browsers but, if you experience any difficulties, it could be due to the browser you are using. We recommend downloading and installing any of the following recommended browsers:

  • Internet Explorer
  • Firefox
  • Chrome

Note that you will only be able to see pdf files from your account (e.g. your bills) if you have the Adobe Reader app or extension correctly installed.

Need Help From Electric Ireland?

If you are having issues with your Electric Ireland login account or indeed any issues related to your account, you can contact Electric Ireland customer service on 1800 372 372.

Is There an Electric Ireland App?

Electric Ireland offer a mobile app for both IOS and Android that offers many of the same features as their online login account, including:

  • View account details
  • Energy consumption insights
  • Submit meter readings
  • View your latest bills

The app can be downloaded from both the IOS and Android stores and is free to sign up to. The app has mixed reviews, with some customer complaining that some of the fuctions don't work.

Electric Ireland Business Login

If you have a business account with Electric Ireland and are looking to log in, you have an entirely separate webpage dedicated to Electric Ireland business login.

Setting up an online account for your business will allow you to:

  • Pay bills online
  • Set up Direct Debits
  • Submit meter readings
  • Get an online billing discount (usually grouped with a Direct Debit discount)
  • Monitor your energy usage
  • Manage your Electric Ireland rewards
  • Top up your SPAYG (Smarter PAYG) meter

To use these services, you will first need to register online. To do so, you will have to provide the following:

  1. Company name
  2. Full name and title
  3. Position in company
  4. Contact phone number
  5. Email address
  6. Your Electric Ireland account number
  7. Your MPRN/GPRN
  8. And select the type of energy you have with Electric Ireland

Only someone authorized to act on behalf of the company can register an Electric Ireland login account.

When registering, you will see at the bottom of the page “Paperless billing” with a green slide button. This will automatically be set to accept, unless you slide the button to the left and opt out.

We recommend signing up for this, as paperless billing is not only better for the environment, but it also makes managing your account much easier.

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