How Do I Access My Electric Ireland Login?

Q: How do I contact Electric Ireland for login help?

Contact Electric Ireland customer service at 1800 372 372 (Monday to Friday 8am–8pm, Saturday 9am–5.30pm) for any login issues.

Residential Customers

Follow these steps to access your Electric Ireland login:

Go to the official Electric Ireland website
Locate the “My Account” or “Log In” button at the top right of the homepage
Enter your registered email address or username
Enter your password (case-sensitive)
Click “Login” to view your dashboard

Business Customers

Business users have a dedicated portal to manage larger accounts and multiple sites:

Navigate to the Electric Ireland Business section
Click on the “Login to Business Online” link
Enter your Business Online credentials
Click the login button to access your corporate energy profile

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This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

I've Forgotten My Electric Ireland Login Password

If you are locked out of your account, don't worry. The recovery process depends on your meter type:

Credit Meter Customers: Click “Forgot password?” link under the green Login button or visit the Password Reset page
PAYG Customers: Click “Forgot my password?” link on the PAYG Password Recovery page managed by Payzone. For more on PAYG plans and rates, see our Electric Ireland Pay As You Go page

Both processes send a secure email link to reset your password.

Need Help From Electric Ireland? Contact Electric Ireland customer service at 1800 372 372 for login troubles.

How to Register for an Electric Ireland Login Account

Registering for a Credit Meter Account

Visit the Sign Up page with these details ready:

Your Electric Ireland Account Number
The last six digits of your MPRN or GPRN
A valid email address and phone number
Your Date of Birth

Four-Step Registration Process:

Account Number — Enter your account number found at top of recent Electric Ireland bill
MPRN Number — Enter your MPRN which identifies your meter on the ESB network; found on Electric Ireland bill
Personal Details — Add email address, phone number and date of birth
Ready to Sign Up — Click sign up to access your login account

Pro Tip: After registering, you will receive a temporary password via email. Log in immediately and change this to a secure, memorable password.

Registering for a PAYG Meter Account

PAYG accounts are managed in partnership with Payzone. Registration uses the PAYG registration portal. The process is similar to credit meter sign-up, though date of birth is generally not required.

Why Use an Electric Ireland Online Account?

Using your Electric Ireland login provides several tools:

Direct Debit Setup: Automate your payments so you never miss a bill
Submit Meter Readings: Avoid estimated bills by providing accurate meter readings
Online Discounts: Access exclusive “Paperless Billing” and “Direct Debit” discounts
Usage Monitoring: Track your consumption trends to identify savings opportunities
Rewards Program: Manage your Electric Ireland rewards and claim “Powering Rewards” offers

Compare Energy Plans and Save Today!

Our energy experts at Selectra compare all 11 Irish suppliers to find you the best rate — completely free and with no obligation.

Ad - Selectra Service

This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

Is There an Electric Ireland App?

Yes, the Electric Ireland app is available on iOS App Store and Google Play Store. It allows you to use your Electric Ireland login on-the-go to:

View latest bills and payment history
Submit meter readings via smartphone
Top up Smarter PAYG (SPAYG) meters instantly

While convenient, some users have reported bugs in recent updates, so ensure your app is kept up to date for the best experience.

Frequently Asked Questions About Electric Ireland login

Go to the Electric Ireland website, click “My Account” or “Log In” at the top right, enter your registered email address and password, then click “Login.” Business customers have a separate portal under the Business section.

For credit meter customers, click the “Forgot password?” link under the green Login button. For PAYG customers, use the “Forgot my password?” link on the Payzone PAYG Password Recovery page. Both send a secure email link to reset your password.

You can set up Direct Debit, submit meter readings, access exclusive online discounts, monitor your usage trends, manage your Electric Ireland Rewards, and view or pay bills.

Visit the Sign Up page with your Electric Ireland account number, the last six digits of your MPRN or GPRN, a valid email address, phone number, and date of birth. PAYG accounts are registered separately through the Payzone portal.

Contact Electric Ireland customer service at 1800 372 372 (Monday to Friday 8am–8pm, Saturday 9am–5.30pm) for any login issues.