Who Is Prepay Power?
Prepay Power functions as one of three prepayment specialists within the Irish energy market alongside Pinergy and Electric Ireland. Unlike traditional bill-pay systems, these providers charge a set daily rate plus consumption value billed against a credit balance. Users can top up through apps, websites, or compatible shops.
Prepay Power distinguishes itself by offering metered broadband charges alongside energy — a unique service in Ireland's market.
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How Does Prepay Power Broadband Work?
The primary distinction involves applying broadband charges on top of daily energy rates rather than issuing separate bills. While this increases top-up frequency or amounts, it appeals to those with irregular income who prefer avoiding monthly billing pressure.
What Are the Prepay Power Broadband Rates and Prices?
Prepay Power offers Fibre To The Property (FTTP) and Fibre To The Cabinet (FTTC) services. FTTC speeds exceed 100 Mbps; FTTP starts at 300 Mbps and reaches 1Gbps.
| Plan | Type | Speed | Monthly Price | Daily Price |
|---|---|---|---|---|
| Classic | FTTC | Up to 100 Mbps | €52.99 | €1.74 |
| Plus 150 | FTTH | Up to 150 Mbps | €58.50 | €1.92 |
| Plus 500 | FTTH | Up to 500 Mbps | €62.17 | €2.04 |
| Plus 1000 | FTTH | Up to 1 Gbps | €68.26 | €2.24 |
How Can I Pay For Prepay Power Broadband?
Payment Methods:
- Top up at Payzone locations
- Use the Prepay Power online portal
- Via the Prepay Power mobile app
Both portal and app allow €5 increments. The app offers auto-top-up functionality, triggering automatic charges when balances hit preset minimums.
Is Prepay Power Broadband Better Than Bill Pay Broadband?
Prepay Broadband Top Up
Advantages
- Control over payments
- No direct debit/paper bill pressure
- Multiple accessible top-up methods
Disadvantages
- Expensive rates versus alternatives
- Service disconnection if credit depletes
- Limited provider/package choices
Prepay Broadband Bill Pay
Advantages
- Competitive pricing
- Eliminates payment forgetting
- Substantial supplier/package variety
Disadvantages
- Long-term contracts
- Requires stable income and bank account
- Separated bills complicate individual control
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How Can I Contact Prepay Power?
| Department | Phone | Availability |
|---|---|---|
| Customer Support | 1800 911 977 | Mon-Fri 8am-9pm; Sat 9am-7pm; Sun 10am-6pm |
| Sales | 1800 910 010 / +353 (0)21 235 5909 | Mon-Fri 8am-7pm; Sat 9am-5pm |
| Installations | 1800 989 001 | Mon-Fri 9am-5.30pm |
| Property Team | 1800 929 053 | Mon-Fri 8am-7pm; Sat 9am-5pm |
| Moving In | 1800 844794 | Mon-Fri 8am-7pm; Sat 9am-5pm |
| Moving Out | 1800 844 784 | Mon-Fri 8am-7pm; Sat 9am-5pm |
| Department | |
|---|---|
| Moving Home | [email protected] |
| Joining/Refer Friend | [email protected] |
| Complaints | [email protected] |
| Sales | [email protected] |
| Landlords | [email protected] |
Frequently Asked Questions About Prepay Power broadband
Yes. Prepay Power requires using their energy service for broadband access. You may switch broadband while maintaining Prepay Power energy.
Yes. As Ireland's sole provider offering joint energy-broadband top-ups, a Prepay Power meter is required for broadband access.
All plans include a Fritzbox router.
No. Service is domestic-only.