Prepay Power broadband offers you the opportunity to pay for your internet through joint energy and broadband top-ups. How exactly does this work, what does it cost, and it is worth it? Take a browse through our simple Prepay Power broadband article to find out more.
Who Is Prepay Power?
Prepay Power is one of three prepayment specialists within the Irish energy market (The other two being Pinergy and Electric Ireland). As opposed to bill pay systems, these providers charge a set daily rate along with a consumption value, which is billed against a credit balance. You can top up your credit by making a payment through their apps, website, or by visiting a compatible top-up shop.
Where Prepay Power differs, however, is that they alone in the Irish market offer the ability to be able to pay for broadband services through metered charges, in the same way that the energy top-ups are paid for. Prepay Power is unique in actually offering prepay broadband to customers.
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How Does Prepay Power Broadband Work?
The primary difference is that whereas traditionally you would receive a bill, which would either need to be paid for on a monthly direct debit or online, Prepay Power applies the charges on top of your daily energy rates. While this does of course increase your top-up charges (as you are topping up for two products instead of one), for those with an irregular income, or who prefer not to have the pressure of monthly charges, this method can be preferable.
What Are the Prepay Power Broadband Rates and Prices?
As we have mentioned, Prepay Power charges for its broadband in the form of a daily deduction from your credit value. This does however mean that you will need to top up more frequently, or in higher values. Prepay Power offers both Fibre To The Property (FTTP) and Fibre To The Cabinet (FTTC) fibre services, although they don't have an ADSL option. This is the fastest type of connection available to households, with FTTC speeds being upwards of 100 Mbps, and FTTP speeds generally starting at 300Mbps and ranging up to 1Gbps with SIRO speeds.
How Much Does Prepay Power Broadband Cost?
For their most basic package, Prepay Power charges a total of €1.74 per day, including VAT. Over the course of a 30-day month, this will total €52.20. While this figure may be higher than the average market price, prepayment values across most markets including energy are generally higher than bill pay, and so this fits within that trend. Here are the main Prepay Power broadband prices:
| Plans | Type | Speed | Monthly Price | Daily Price |
|---|---|---|---|---|
| Classic | FTTC | Up to 100 Mbps | €52.99 | €1.74 |
| Plus 150 | FTTH | Up to 150 Mbps | €58.50 | €1.92 |
| Plus 500 | FTTH | Up to 500 Mbps | €62.17 | €2.04 |
| Plus 1000 | FTTH | Up to 1 Gbps | €68.26 | €2.24 |
Last Updated: 09/10/2023
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How Can I Pay For Prepay Power Broadband?
Gone are the days when you would have to trudge down to your local come rain or shine to top up your card. Prepay Power top-ups come in several forms to suit your preferences and needs. These include:
- Top up in a Payzone
- Use the Prepay Power online portal
- Via the Prepay Power app
Both the online portal along with the Prepay Power apps allow you to top up in increments of €5 (€5, €10, €15, €20 etc). A useful feature of the app, in particular, is that you can set up auto-top-up. This entails setting up a minimum balance point, which when hit, your account will be topped up automatically. This can be a lifesaver for ensuring that your power doesn't go out in the middle of the night, or when you are away on holiday (even when you're roaming abroad).
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Is Prepay Power Broadband Better Than Bill Pay Broadband?
Weighing up whether Prepay Power top-up broadband is for you can be a difficult decision. While topping up does have its positives, many people simply feel more comfortable with the traditional bill pay. Here are a few pros and cons of each method:
Prepay Broadband Top Up
Advantages
- Control over your payments.
- No direct debit or paper bill pressure.
- Various accessible top-up methods.
Disadvantages
- Expensive rates compared to other methods.
- If credit runs out, you are out of power and internet connection.
- Lack of package and provider choice/locked into one provider.
Prepay Broadband Bill Pay
Advantages
- Competitive prices and market.
- No worrying about forgetting to pay.
- Huge amount of supplier and package choice.
Inconvenients
- Long-term contracts.
- Relies on having a stable income and bank account.
- Separation of bills allows for greater individual control.
Ultimately, it comes down to your preferences. While bill pay allows for greater stability, pre-payment can allow for more versatility and control overall. If you are considering signing up for Prepay Power broadband, it is important to read through the details available on their website thoroughly and get in touch with their customer care team directly in order that you fully understand the package details before you sign up. More on this next.
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How Can I Contact Prepay Power?
If you are looking to get in touch with Prepay Power, you will be glad to know that they have several contact numbers along with other methods of getting in touch depending on your needs.
| Department | Phone Number | Availability |
|---|---|---|
| Customer Support Team | 1800 911 977 | Mon-Fri 8am-9pm Sat 9am-7pm Sun 10am-6pm |
| Sales Team | 1800 910 010 or +353 (0)21 235 5909 | Mon-Fri 8am-7pm Sat 9am-5pm Sun Closed |
| Installations | 1800 989 001 | Mon-Fri 9am-5.30pm Sat Closed Sun Closed |
| Property Team | 1800 929 053 | Mon-Fri 8am-7pm Sat 9am-5pm Sun Closed |
| Moving In | 1800 844794 | Mon-Fri 8am-7pm Sat 9am-5pm Sun Closed |
| Moving Out | 1800 844 784 | Mon-Fri 8am-7pm Sat 9am-5pm Sun Closed |
Can I Contact Prepay Power by Email?
Absolutely. As with all modern companies, Prepay Power offers many contact methods. To take a browse of their full options, take a look at this dedicated Prepay Power contact guide.
| Department | Email Address |
|---|---|
| Moving Home | [email protected] |
| Joining/Refer a Friend | [email protected] |
| Complaints | [email protected] |
| Sales | [email protected] |
| Landlords | [email protected] |
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Frequently Asked Questions
Will I Lose Broadband if I Change Energy Providers?
Yes. Prepay Power requires that you use their energy service to avail of their broadband. You can switch broadband providers while keeping Prepay Power for energy, however.
Do I Need to Have a Prepay Power Energy Meter to Use Their Service?
Yes. As Prepay Power is the only energy provider in Ireland that offers a joint energy-broadband top-up service, you need a Prepay Power meter to access their broadband. This also means you don't have a mobile broadband option.
What Type of Router Will I Be Supplied With?
All Prepay Power Internet plans are supplied with a Fritzbox router.
Can I Use Prepay Power Broadband for Business?
No. Prepay Power broadband is currently only available for domestic properties.
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