RGII: How to Find a Registered Gas Installer in Ireland

By Cormac Breen

Content Manager

You can find an RGII registered gas installer by visiting their website, www.rgi.ie, and searching for an installer in your area. The RGII is the Gas Safety Supervisory Body for Ireland, and works in conjunction with the CRU to ensure adequate training and adherence to statutory regulations for each and every Registered Gas Installer (RGI) in Ireland.

How Do I Find a RGII Registered Gas Installer?

To find a Registered Gas Installer in your area, you can use the RGII offical website to search for an RGI in your county.

By following these steps, you will be able to locate an RGI in your area and one who offers the necessary services you are looking for.

1. Select the county you live in from the drop-down menu.
2. You can add a filter if you are looking for a specific service such as boiler installation, appliance repairs etc.
3. Once you have selected your county and any specific services, click search.
4. You will see a list of the names of RGII registered installers in your selected county.
5. Click on the name of the RGI to see their contact details.

What Is a Registered Gas Installer?

An RGI (Registered Gas Installer) is a person who must hold as a minimum standard a GID (Gas Installer Domestic) qualification or similar in gas safety. This certification proves their competence and safety skills when working with gas related supplies.

They must also have valid commercial insurance, and to have paid the subscription fee to permit their name to be on the register of RGI’swhich is maintained by RECI.

This person must carry a fully compliant ID card, showing their name, RGI code, a valid date, and their picture.

What Is Gas Safety and Boiler Compliance?

As the government body tasked with assessing the competence and safe-practice of gas technicians in Ireland, the RGII has four main points when it comes to gas safety at home.

1. Always make sure your gas installer is an RGI. If you are in any doubt about the membership status of your installer, call the RGI to check.
2. Get your gas boiler serviced at least once a year. Efficient boilers keep energy bills low.
3. Install a carbon monoxide alarm.
4. If you smell gas at home or on the street, Gas Networks Ireland recommend you follow their safety advice.

What Are the Declaration of Conformance Certificates?

RGIs must issue customers with a declaration of conformance certificate (also known as a completion certificate) after carrying out any gas works.

There are three different types of certificate, which depend on the type of work carried out:

1. Cert 1
   If a new meter fit is required (new builds or replacing meters).
2. Cert 2
   For new boilers/boiler repair/boiler replacements.
3. Cert 3
   All other gas works (pipework, safety checks, appliance fits, servicing etc.).

The original copy of the Completion Certificate should be issued immediately after the completion of the work.

If an RGI is refusing to do so, or you otherwise have not received your certificate, you must complete a complaint form to follow this up, as this document is vital to prove the safety of your property, and for home insurance purposes.

To file a complaint, you can either:

• Complete the online complaints form.
• Print out the complaint form and send it by post, fax or email to the RGI.

Be aware that the complaints process is not anonymous, and your gas installer will receive a copy of your complaint.

How Do I Report an Illegal Gas Installer?

If you suspect that someone is carrying out gas work illegally without RGII registration, you can either

• Complete the online suspected fraud report form.
• Print out the suspected fraud report form and send it by post, fax or email to the RGII.

The CRU, who regulate the energy market in Ireland, is in charge of investigating suspected illegal practices, and it is their policy to undertake legal proceedings against offenders, due to the safety issues involved.

RGIs should always show you an RGII card with their photo and membership number. The installer’s ID number on the card should be in the format R1234.

The CRU further reinforce why you must always use a RGII registered gas installer by outlining how choosing one ensures:

• You are dealing with a trained installer
• Your gas installation is safe
• Your RGI has insurance

What About Landlords and the RGII?

Landlords should be aware that they have a legal responsibility to make sure that all gas boilers in rented accommodation are serviced annually and kept in safe working order.

If you require further guidance in this matter, you can refer to Statutory Instrument SI.534 of 2008 Housing (Standards for Rented Houses) Regulations 2008.

This regulation explains the landlord's responsibility to ensure that the property is maintained, safe and in a good state of repair, including the availability of adequate heating and the safety of electricity and gas installations.

How Do I Contact the RGI?

To get in touch with the RGII you can use any of the following options.