Beat the Price Increases and Save Money on Electricity in 2025
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Cormac is Selectra.ie's energy expert along with being the chief content and editorial manager for the website. His aim is to help find the best deal for you and your home energy needs so that you save money on your annual bills. His knowledge and experience of the Irish energy market allows him to offer the best advice and insight into current prices, emerging trends and overall energy saving tips.
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Setting up a new ESB connection depends on the type of property you are connecting. For recently vacated homes where the connection has not been removed, the process simply requires you to sign up with a new energy provider. For all brand-new builds and homes that have been unoccupied for more than 2 years, you will have to apply for a new connection to be installed. Standard new connections cost roughly €3,600 including VAT.
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What Types of New ESB Connections Are There?
There are several types of new ESB connections, depending on the specific needs of the customer.
Below you will find some common new connection types:
New Home If you are moving into a new build home that is part of a wider housing or flat development and need to set up a new electricity connection, you will need to contact ESB Networks to arrange for the connection. You will need to provide some basic information about the property, such as the address and the expected date of occupancy.
New Build If you are building a new property, you will need to arrange for a new electricity connection to be installed. This will involve working with ESB Networks to determine the best location for the connection and to ensure that the necessary infrastructure is in place.
Reconnecting Power If you are moving into a second-hand property, you will need to determine for how long the property has been without power, as this will determine the type of new connection you need to apply for.
Farm If you are a farmer and need a new electricity connection for your farm, you will need to contact ESB Networks to arrange for the connection. You will need to provide some basic information about the property, such as the location and the expected usage.
Not Sure What to Do During a Power Outage?
ESB power outages are often due to scheduled works but can also occur unexpectedly due to damage to power lines and other infrastructure. Our dedicated article has everything you need to know to manage a power outage at your home.
New ESB Connection for a New Home
If you are moving into a brand-new home or flat as part of a larger housing development, the application process for a new connection is quite straightforward.
What you'll need to do is the following:
Find your MPRN number - to connect to the ESB networks grid you'll need your MPRN number which identifies your meter. You will be able to get this from your home's builder, developer, contractor etc.
Sign up with an electricity supplier - having found your MPRN number, you will now need to sign up with an electricity supplier. We recommend comparing the market to find the cheapest electricity tariff for your new home.
New connection turned on - Once you sign up with a provider, they will contact the ESB on your behalf to switch on your electricity supply. This usually takes a few days but no longer than a week.
If you require a new meter installed, connection could take more than a week, but for standard, newly built homes, there should already be a meter installed. Connection should only take a day or two from signing up with an electricity supplier.
New ESB Connection for a New Build
If your new home is a standalone property that you have built yourself, there are a few more steps involved in setting up a new connection.
As part of the application, you will need to provide the following information:
A digital copy of your Site Plan with the building clearly marked in red. (Scale 1:100 Rural, 1:500 Urban)
Ordnance Survey map with the location clearly marked in red. (Scale 1:2500-1:10560)
Accurate X/Y ITM or GPS co-ordinates to identify your property's exact location and orientation.
Load and connection capacity details.
Once you finish your application process, it should take about 15 days for you to receive a quote for the cost of your new connection.
Following this, it takes about 60 days for work on the new connection to be completed
The typical price for a single, standard connection is €3,602 and for a single enhanced connection (16 KVA) €4,877.
Managing Your Application Timeline
While ESB Networks aims to provide a quote within 15 business days and complete the connection within 60 business days of receiving your payment and signed agreement, these times are estimates only.
To manage your progress, you can use the official online tool:
Online Connections Tracker: You can monitor the progress of your application 24/7 by logging into the ESB Networks Online Connections Portal with your account details. This is especially helpful for single domestic and small commercial connections.
'My Action List': The portal will feature a 'My Action List' which clearly outlines any outstanding requirements from you, such as confirming that the service ducting and meter cabinet are installed, or that the electrical wiring certificate has been received.
Common Causes for Connection Delays
External Permissions: If the connection requires crossing public land, delays can occur while waiting for Wayleaves (permission to cross private land) or a Road Opening License from the local county council.
Contractor Readiness: The 60-day clock only starts when ESB Networks has all necessary documentation and confirmation that your electrical contractor has completed the preparatory work on-site (ducting, earthing, etc.). Incomplete work here will put the job "on hold."
Getting Power After the Connection is Complete
Once ESB Networks has completed its work, the status on the tracker will change to 'Service Live'. It is vital to understand that this does not mean the power is turned on; it means the connection to the network is ready.
There are two final steps before you receive electricity:
Wiring Certificate: Your Registered Electrical Contractor must submit a final Completion Certificate (formerly the ETCI Certificate) to the relevant regulatory body, certifying that the internal wiring is safe and meets all standards.
Energisation: Once the wiring certificate is verified, and you have registered with a supplier, your supplier will request the final energisation of your property. The contractor may then remove the temporary isolator switch to safely turn on the power.
The Default Supplier Rule
When a property is connected for the very first time, it must be registered with an electricity supplier before power can be turned on.
If you apply for a new connection and do not nominate or sign up with an energy supplier, the market operator is required by the Commission for Regulation of Utilities (CRU) to assign Electric Ireland as the default supplier for the new premises.
You are free to compare and switch away from this default supplier immediately after your account is active.
Reconnecting Power to a Second-Hand Home
If you have moved in to a second-hand home that already had an existing ESB connection, to reconnect you will need to establish for how long the house has been disconnected. This will dictate how you go about reconnecting to the grid.
There are three time ranges:
Less than 6 months.
More than 6 months. (up to 2 years)
More than 2 years.
Below you will find details on how each reconnection process works:
Less Than 6 Months
Moving into a home that has been disconnected for less than 6 months is quite straightforward and follows the same process as moving into a brand-new home.
Using your MPRN number, simply sign up with a new electricity provider as the new tenants of the property, and you should have your electricity switched on within a few days.
You can ask the previous tenants or estate agents for a copy of the MPRN number.
More Than 6 Months
If the connection has been inactive for between 6 months to 2 years, there are a few more steps that must be taken before you are reconnected.
You must have the wiring and electrical infrastructure of the home checked by a registered electrical contractor who, upon completion of their assessment, will submit a signed certificate on your behalf provided no additional work is necessary.
Following this, you are free to sign up with an electrical supplier using your MPRN number.
More Than 2 Years
If the property has been unoccupied for more than 2 years, you will have to apply for a new connection.
Often times a site visit will be made to assess the condition of the current meter. If it is found to be working correctly, the property can be reconnected upon payment of an energisation charge and receipt of a wiring certification.
If it is necessary for a new meter to be installed, you will have to apply online.
This can be done via the online application portal linked above.
Is There an ESB New Connection Login?
Yes, there is an ESB new connection login that you can use to access your account and manage your connection.
You can create an account by visiting the ESB Networks website and following the instructions. Once you have created your account, you can log in and start managing your connection.
You can view and edit your connection details, check your energy usage, and make payments.
Escalating a Complaint with ESB Networks
If you experience excessive delays, disputes over costs, or any issues with the service quality of your new ESB connection, you have a regulated path for complaint resolution.
Contact ESB Networks Directly: Your first step should always be to raise a formal complaint via ESB Networks' dedicated complaints line (not the general contact number) or email. You must allow them a reasonable amount of time (usually 10 working days) to investigate and respond.
Escalate to the CRU: If you are dissatisfied with the final response from ESB Networks, you can escalate your issue to the Commission for Regulation of Utilities (CRU). The CRU is Ireland's independent energy and utility regulator and offers a free complaint resolution service. The CRU handles disputes related to network operations, connection terms, and delays.
The main contact number for ESB Networks is 1800 372 757.
ESB Networks representatives are available Monday to Friday from 8:30 a.m. to 6 p.m. and Saturdays from 8:30 a.m. to 1:30 p.m. The emergency line is open twenty-four hours a day, seven days a week.
If possible, we recommend that you have your MPRN on hand when you call.
Learn More About Energy SavingOur energy guide articles contain lots of useful information on saving energy, lowering costs and having a more positive impact on the environment.
Cormac is Selectra.ie's energy expert along with being the chief content and editorial manager for the website. His aim is to help find the best deal for you and your home energy needs so that you save money on your annual bills. His knowledge and experience of the Irish energy market allows him to offer the best advice and insight into current prices, emerging trends and overall energy saving tips.
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