How to contact Ecopower Supply: phone, email and address

Q: What is Ecopower Supply's phone number?

You can reach Ecopower Supply's customer service on +353 (0)56 7800 572 (Monday–Friday 09:00–17:00). See the full list of phone numbers above for department-specific contacts.

By Cormac Breen | Updated 24 April 2026 | 4 min read

Contact Ecopower Supply customer service. Phone number, email, postal address, opening hours, online account, app, social media and complaint procedure.

To contact Ecopower Supply, call +353 (0)56 7800 572 (Monday–Friday 09:00–17:00). You can also email [email protected]. Manage your account online via the Ecopower Supply portal.

Ecopower Supply contact details at a glance

Ecopower Supply contact details at a glance comparison table
Customer service phone	056 7750 140
Emergency number	ESB Networks Emergency Contact Number 1850 372 999
Email	[email protected]
Opening hours	Monday–Friday 09:00–17:00
Postal address	Zetec House, Purcellsinch IDA Business Park, Dublin Road, Kilkenny, R95 PX5X, Ireland
Online account	supply.ecopower.ie/
Social media	Facebook Instagram

Ecopower Supply phone number

The main customer service number for Ecopower Supply is +353 (0)56 7800 572, available Monday–Friday 09:00–17:00. You can use this number to:

Query your account or billing
Submit a meter reading
Transfer or close your account
Report a problem or make a complaint
Ask about switching or new plans

Emergency number

ESB Networks Emergency Contact Number 1850 372 999

These lines are available 24/7 for emergencies and dangerous situations.

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More ways to contact Ecopower Supply

Ecopower Supply online account & app

Online portal

Manage your account, view bills, submit meter readings and update your details.

supply.ecopower.ie/

You can also reach Ecopower Supply or stay updated via their social media channels:

Facebook Instagram

How to Make a Complaint About Ecopower Supply

If you have an unresolved issue with Ecopower Supply, you can escalate through the following steps:

Contact Ecopower Supply directly

Call +353 (0)56 7800 572 or email [email protected]. Ask for a reference number and keep a record of all correspondence.

Escalate to a manager

If unresolved after 10 business days, request that your complaint be escalated to a team leader or complaints manager.

Contact the CRU

If still unresolved after 2 months (or if you receive a deadlock letter), contact the Commission for Regulation of Utilities (CRU):

Phone: 1800 404 404
Email: [email protected]
Online: www.cru.ie
Post: Customer Care Team, CRU, P.O. Box 11934, Dublin 24

Compare Energy Providers and Save Today!

Our energy experts at Selectra can help you secure a great rate - completely free and with no obligation.

Ad - Selectra Service

This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

Frequently Asked Questions About Contacting Ecopower Supply

You can reach Ecopower Supply's customer service on +353 (0)56 7800 572 (Monday–Friday 09:00–17:00). See the full list of phone numbers above for department-specific contacts.

Yes, for gas or electricity emergencies (such as a suspected gas leak or power outage), call ESB Networks Emergency Contact Number 1850 372 999 - this line is available 24/7, separate from general customer service.

See the complaint procedure above for Ecopower Supply's internal process. If you're not satisfied with the outcome, you can escalate to the CCPC or the Commission for Regulation of Utilities.

Most Ecopower Supply customers can manage their account, view bills, and submit meter readings through the online account or app - see the "More ways to contact" section above for the login link.