To contact Ecopower, call +353 (0)56 7800 572 (Monday–Friday 09:00–17:00). You can also email [email protected]. Manage your account online via the Ecopower portal.
Ecopower contact details at a glance
| Customer service phone | |
| Emergency number | |
| [email protected] | |
| Opening hours | Monday–Friday 09:00–17:00 |
| Postal address | Zetec House, Purcellsinch IDA Business Park, Dublin Road, Kilkenny, R95 PX5X, Ireland |
| Online account | supply.ecopower.ie/ |
| Social media |
Ecopower phone number
The main customer service number for Ecopower is +353 (0)56 7800 572, available Monday–Friday 09:00–17:00. You can use this number to:
- Query your account or billing
- Submit a meter reading
- Transfer or close your account
- Report a problem or make a complaint
- Ask about switching or new plans
Emergency number
These lines are available 24/7 for emergencies and dangerous situations.
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More ways to contact Ecopower
Ecopower online account & app
Online portal
Manage your account, view bills, submit meter readings and update your details.
supply.ecopower.ie/Ecopower on social media
You can also reach Ecopower or stay updated via their social media channels:
How to Make a Complaint About Ecopower
If you have an unresolved issue with Ecopower, you can escalate through the following steps:
Contact Ecopower directly
Call +353 (0)56 7800 572 or email [email protected]. Ask for a reference number and keep a record of all correspondence.
Escalate to a manager
If unresolved after 10 business days, request that your complaint be escalated to a team leader or complaints manager.
Contact the CRU
If still unresolved after 2 months (or if you receive a deadlock letter), contact the Commission for Regulation of Utilities (CRU):
- Phone: 1800 404 404
- Email: [email protected]
- Online: www.cru.ie
- Post: Customer Care Team, CRU, P.O. Box 11934, Dublin 24
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