How Do I Contact Verisure in Ireland?

By David Tait

Editorial Manager

Call (021) 203 1046 to contact Verisure in Ireland if you are interested in signing up to the alarm provider. Existing Verisure customers can contact the provider on 1800 856 060. Verisure can also be contacted by email at [email protected]. If you are interested in switching to Verisure, you can contact Selectra on 📞(01) 913 1771.

What Is the Verisure Contact Number?

Verisure have several contact numbers depending on the nature of your call.

As an alarm provider, some of their numbers are for new customers, while others are dedicated to existing customers 

Below you will find an overview table containing the main Verisure contact details:

Verisure Alarms

Sign up to Verisure Alarms with Selectra Today!

Secure Your Home's Security with Verisure and Selectra

(01) 913 1771 Schedule a Free Call

Mon-Fri 9am-5.30pm

Selectra Service

Alarms

Sign up to Verisure Alarms with Selectra Today!

We're currently closed but please leave us your number and we'll give you a free call as soon as we're open!

Not Open? Click Here to Schedule a Free Call

Mon-Fri 9am-5.30pm

Ad

Is There a Verisure Business Contact Number?

There isn’t a dedicated Verisure contact number for businesses.

If you are a new business customer or a current customer with Verisure, you should use the regular customer numbers and you’ll be transferred to a business alarm expert at Verisure.

Are Verisure Calls Free? All of Verisure’s numbers are 1800 numbers, meaning they are free to call and will be included in your regular landline or mobile minutes. This means you don’t have to worry about being charged by using a Verisure contact number.

What Is the Verisure Contact Email Address?

There is also a Verisure contact email address that you can write to if you don’t have the time to call them up to answer your questions or issues. You can write your email to [email protected], and you’ll usually receive a response within 48 hours of sending the email.

Is There a Verisure Contact Email for Complaints?

Unfortunately, there isn’t a dedicated Verisure email address for complaints, and the only method that’s available for complaints is the regular customer support email address.

You can still attach any photo evidence to the email if you need to show a particular issue you’re having.

Are There Other Verisure Contact Methods?

Besides the Verisure contact number and email address, there are a range of other Verisure contact options available if you prefer to communicate with them differently. 

These can be useful if you want an instant response or you don’t have the time to call the provider.

Does Verisure Have a Live Chat?

Verisure has a live chat option on their website that allows you to speak to a Verisure customer agent online and get an instant response.

The Verisure live chat is a little less available than their contact number, but it’s still open from 8am to 9pm on weekdays and then 9am to 7pm on weekends.

To access the live chat:

1. Head to the Verisure contact page.
2. Click on the I’m Already a Verisure Customer link.
3. On the next page, click the middle Live Chat option to access the live chat.
4. Fill in your Verisure username and password.
5. After verification, start speaking with a Verisure customer agent.

What if I’ve Forgotten my Verisure Username and Password? If you’ve forgotten your username or password, you’ll need to click on the Unlock Password or Recover Username buttons before filling in your details. You’ll then need to enter your Verisure codeword and installation code that can be found on a bill (or you can request to send it to you via text or email). You’ll then be able to reset your password and get your username.

Can I Contact Verisure by Post?

There’s no dedicated option to write a letter to Verisure, and it’s recommended that you use the other Verisure contact methods in order to get the fastest response possible. However, if you really feel like it’s worth writing Verisure a letter, you can write to their Dublin office with the following address:

Is There a Verisure App?

Perhaps the quickest way of getting a response from Verisure is to use their dedicated My Verisure App.

On My Verisure App, you can access not only Verisure contact information but also manage your entire alarm system from your phone.

You’re able to download the My Verisure App for both Android and iOS so whichever phone you have, you’ll be covered.

Sources: Apple App Store and Google Play Store
Last Updated: 21/07/2025

Can I Contact Verisure on Social Media?

Verisure maintains an active presence on several social media platforms.

While these may not be ideal for urgent customer support or complaints, they can be useful for general inquiries, company updates, or quick questions.

You can find Verisure Ireland on:

• Twitter (now X)
• LinkedIn
• YouTube

How Does Verisure Contact the Emergency Services?

Part of Verisure’s services to its security customers is a monitor alarm system means your security is looked after by a professional Verisure security team 24/7. This means that if there is any trigger to the alarm system, the Verisure team monitoring your house’s alarm system will be able to respond faster than you would yourself. Part of this is identifying the type of emergency and getting the right services to your property.

Does Verisure Contact the Police?

Verisure has an approved Alarm Receiving Centre that will pick up a trigger from your alarm system at your property. The Centre will then contact the appropriate security, medical or fire services to come to your property to make sure everything is safe. This response is manually activated by the security experts who will judge the situation in the Alarm Receiving Centre and is not automatic.

How Do I Complain to Verisure?

If you have a complaint to make about Verisure’s products or services, there is a Verisure complaints procedure in place in order for you to get your issue resolved as quickly as possible. According to the type of complaint, you can resolve it through one of the Verisure contact methods above.

How Long Does It Take Verisure to Resolve a Complaint?

Verisure requests up to 5 working days to be able to get back to you on your complaint. If you have a complicated issue that requires photo evidence and testing, it might take a little longer to get resolved. However, if it’s a billing issue you should be able to resolve it all while being on one phone call.

Can I Cancel My Verisure Subscription?

If you want to cancel your Verisure subscription for their alarm or service services, you’ll need to call them or email them in some way requesting a cancellation. Don’t cancel the direct debit without informing Verisure as this can lead to debt issues and affect your credit score.