What Is the Verisure Contact Number?
Verisure operates several contact numbers depending on the nature of your call. As an alarm provider, certain numbers serve new customers while others assist existing clients.
| Contact | Number or Address | Availability |
|---|---|---|
| Sales | (021) 203 1046 | Mon-Fri 9am-9pm; Sat-Sun 9am-5:30pm |
| Customer Support | 1800 856 060 | Mon-Sun 8am-9pm |
| [email protected] | Usually responds within 48 hours | |
| Live Chat | Verisure App or Customer Area | Mon-Fri 8am-9pm; Sat-Sun 9am-7pm |
Is There a Verisure Business Contact Number?
There isn't a dedicated Verisure contact number for businesses. New and current business customers should use regular numbers and will be transferred to a business alarm expert.
Are Verisure Calls Free?
All of Verisure's numbers are 1800 numbers, meaning they are free to call and will be included in your regular landline or mobile minutes.
Get Expert Advice on Home Security!
Our experts at Selectra help you compare home alarm systems and find the right security solution for your home — for free.
What Is the Verisure Contact Email Address?
You may contact Verisure via email at [email protected] and you'll usually receive a response within 48 hours of sending the email.
Is There a Verisure Contact Email for Complaints?
Unfortunately, there isn't a dedicated Verisure email address for complaints, though you may attach any photo evidence to the email if you need to show a particular issue.
Are There Other Verisure Contact Methods?
Does Verisure Have a Live Chat?
Verisure provides a live chat option on their website operating from 8am to 9pm on weekdays and then 9am to 7pm on weekends.
Access Steps:
- Head to the Verisure contact page
- Click "I'm Already a Verisure Customer" link
- Click the middle "Live Chat" option
- Fill in username and password
- After verification, start speaking with an agent
What if I've Forgotten my Verisure Username and Password? Click "Unlock Password or Recover Username" buttons, enter your Verisure codeword and installation code found on a bill, then reset your password.
Can I Contact Verisure by Post?
There's no dedicated option to write a letter to Verisure, and it's recommended that you use the other Verisure contact methods for fastest response. However, you may write to their Dublin office if necessary.
Is There a Verisure App?
Perhaps the quickest way of getting a response from Verisure is to use their dedicated My Verisure App. The app is available for both Android and iOS.
| Store | Rating | Number of Reviews |
|---|---|---|
| Google Play Store | 4.2 out of 5 | 51,100 |
| Apple App Store | 4.5 out of 5 | 3,400 |
Can I Contact Verisure on Social Media?
Verisure maintains an active presence on several social media platforms including Twitter (now X), LinkedIn, and YouTube, though these are not ideal for urgent support.
How Does Verisure Contact the Emergency Services?
Part of Verisure's services to its security customers is a monitor alarm system means your security is looked after by a professional Verisure security team 24/7.
Does Verisure Contact the Police?
Verisure's approved Alarm Receiving Centre will pick up a trigger from your alarm system and contact the appropriate security, medical or fire services. This response is manually activated by the security experts.
Get Expert Advice on Home Security!
Our experts at Selectra help you compare home alarm systems and find the right security solution for your home — for free.
How Do I Complain to Verisure?
For complaints, you may use one of the Verisure contact methods above.
How Long Does It Take Verisure to Resolve a Complaint?
Verisure requests up to 5 working days to be able to get back to you on your complaint. Billing issues may resolve while being on one phone call.
Can I Cancel My Verisure Subscription?
You must call them or email them in some way requesting a cancellation. Don't cancel the direct debit without informing Verisure as this may cause debt issues affecting your credit score.
For more information about Verisure's products, pricing and reviews, visit our main Verisure Ireland guide.