Virgin Media serves approximately 1 million Irish customers with broadband, phone, and TV services. It operates its own telecoms network and offers speeds up to 2 Gbps. However, it scores poorly on customer review platforms, with common complaints about customer service accessibility, pricing, and communication during outages.

Virgin Media scores poorly on review platforms, with the majority of reviewers giving the lowest rating. Positive reviews praise individual customer service agents, while complaints focus on expensive pricing, high exit fees, and difficulty contacting support.

Pros include a large customer base, its own independent telecoms network, cutting-edge technology with speeds up to 2 Gbps, and TV and mobile bundle deals. Cons include high prices, difficult-to-reach customer service, high exit fees, and poor communication about outages.

Virgin Media stands out for its independent network and high speeds (up to 2 Gbps), but scores poorly on review platforms. To compare all providers, visit our broadband providers page or see how it stacks up against Eir, Sky, or Vodafone.

Yes, the Virgin Media Connect app is available on iOS and Android. It allows you to manage bills, search for WiFi hotspots, access the Virgin Media Player, and manage your account. It is rated 4 out of 5 on the App Store from 210 ratings.