Eir is Ireland's largest broadband provider with 27.4% market share. The company has over two decades of experience and serves approximately 2 million customers across residential and business sectors.
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Three primary advantages are outlined: large customer base enabling experience with diverse circumstances, leading infrastructure development for fibre optic coverage nationwide, and marketplace experience spanning 23+ years.
Common complaints include difficulty contacting customer service and incorrect billing issues.
Positive reviews highlight helpful telephone customer service and knowledgeable staff at physical stores.
Complaints focus on unavailable after-hours support and delays in broadband repair services.
No My Eir app information is available on app stores. Customers access accounts via My Eir login or Eir Webmail. The Eir TV app scores 3.6 out of 5 on the App Store.