Eir is Ireland's largest broadband provider with a 27.4% market share and over two decades of experience. Advantages include leading infrastructure development and a wide range of domestic and business solutions. However, customer reviews highlight issues with customer service accessibility and billing.

Eir scores poorly on Trustpilot, with the vast majority of reviewers giving just 1 star. Positive reviews praise helpful telephone staff and knowledgeable in-store employees, while complaints focus on after-hours support availability and delays in broadband repairs.

Eir leads in market share and infrastructure but scores lower on review platforms than some competitors. It offers speeds up to 1 Gbps and comprehensive bundles, though customer service is a common area of complaint. To compare all providers side by side, visit our broadband providers comparison page.

The most common complaints about Eir include difficulty contacting customer service, incorrect billing, slow mobile service, and network issues. On Google Reviews, customers also mention service transfer problems and slow speeds despite 5G promises.