Is Sky Broadband Worth It?

Sky stands as a major broadband and TV provider in Ireland, renowned for exclusive content unavailable elsewhere. The service can justify its premium pricing for those seeking comprehensive broadband and television experiences. Customers must evaluate advantages against disadvantages to determine suitability.

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Quick Sky Pros and Cons

Advantages

  • Exclusive content with films and TV shows
  • Varied broadband packages
  • Large international brand
  • Personalised TV packages

Disadvantages

  • Problems contacting customer service
  • Trouble with broadband service and speeds
  • Expensive
  • TV packages not always necessary

What Are Sky Broadband's Advantages?

1. Exclusive Content

Sky offers exclusive programming through add-on packages. HBO content via Sky Atlantic remains unavailable elsewhere. The Sky Go app and Sky Store provide additional entertainment options.

2. Varied Broadband Packages

Sky provides multiple package options accommodating different customer needs, with speeds up to 1 Gbps available.

3. Large Customer Base

As an international company, Sky maintains approximately 700,000 Irish subscribers, establishing credibility and security assurance.

What Do Sky's Customers Complain About?

Common complaints include slow customer service response times and exit fees for cancellations. Peak-time download speed reductions frustrate numerous users.

What Are the Sky Reviews on Trustpilot Like?

Trustpilot provides an unverified platform where customers share experiences. Users tend to emphasize frustrations rather than praise.

What Do Trustpilot Reviewers Like About Sky?

Positive reviewers praise customer service quality:

"I've recently changed my supplier to Sky & we had major probs with blockages but we were lucky enough to get James who went over and above" - Bernie Maher

"Questions Re contract renewal, were clearly explained, in a professional, friendly manner by Oisin" - Geraldine Collis

What About Sky Complaints on Trustpilot?

Negative reviewers report service difficulties:

"I called multiple times about address update and cancellation on the previous address" - Beatriz Mendes Nascimento

Speed complaints emerge regularly:

"absolutely awful broadband service, no speed, constantly interrupts. I am not able to work" - Inna Mihhaljova