Pure Telecom was established in 2002 and ranks among Ireland's leading broadband and phone service providers. The company initially served business customers exclusively until expanding into residential markets in 2005. Today, Pure Telecom employs over 100 staff at Citywest Business Campus in Dublin, offering broadband, phone, and TV packages. The organisation remains 100% owned and operated in Ireland.
Find the Best Broadband Deal in Your Area!
Our broadband experts at Selectra can help you secure a fast, affordable plan in your area - completely free.
Pure Telecom's Irish ownership enables a focused approach on quality and personalised customer experience. Pricing is competitive, starting at €35 monthly with speeds ranging from 150 Mbit/s to 1 Gbps. Customer service responsiveness is frequently praised in positive reviews.
Dissatisfied customers primarily complain about installation difficulties — engineers failing to arrive or speeds underperforming expectations.
Pure Telecom has a strong Trustpilot presence, representing significant improvement over previous years. The current rating is shown in the platform ratings section above.
Satisfied customers praise responsive customer service and patient technical support. The Irish-based team is frequently commended for going above and beyond in resolving issues.
Complaints focus on installation difficulties, including engineers failing to arrive at scheduled times and broadband speeds not meeting expectations.