Originally founded in 2004, Magnet Networks has grown to be one of Ireland's recognised telecoms companies, offering broadband and phone services. Now owned by Speed Fibre Group, the company invested over €120 million in its own telecommunications network and claims to provide some of Ireland's fastest broadband speeds through fibre to the home (FTTH).
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Magnet Networks' key differentiator is its own fibre network, delivering FTTH connections with less buffering than FTTC alternatives. The no-contract option is attractive for customers who value flexibility, and speeds of up to 1 Gbps are available in covered areas.
Common complaints include billing difficulties and slow customer service response times. Some customers report unreliable internet connections, particularly in certain coverage areas.
Magnet Networks has a limited number of Trustpilot reviews. Customers speak about difficulties with billing and being unable to get service regarding their questions or queries.
Positive reviewers highlight fast broadband speeds and the quality of engineering work during installation. No-contract flexibility is also frequently mentioned as a benefit.
Negative reviewers report poor and slow customer service, billing inconsistencies, and unreliable internet connections.